Shipping policy

Luminest currently ships to customers in:

• United States

• United Kingdom

• Canada

We plan to expand to additional countries in the future.

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All orders are processed within 1–2 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays.

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• United States: 2–5 business days (for eligible products shipped from US warehouses)

• United Kingdom: 2–5 business days (for eligible products shipped from UK warehouses)

• Canada: 3–7 business days

Please note that shipping times are estimates and may vary due to weather, carrier delays, holidays, customs clearance, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this information to track your order until it arrives.

Incorrect Address

Please ensure that your shipping address is correct before placing your order. Luminest is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

 

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact our customer support team. We will work with the shipping carrier to help locate your package and keep you informed.

 

Contact Us

If you have any questions about shipping, please contact us at:

Email: luminestluminest7@gmail.com